Privacy Policy & Terms and Conditions

Effective Date: April 1 2025

Welcome to Buxton Gan Resort Hotel! Your privacy and security are important to us. This Privacy Policy explains how we collect, use, and protect your personal data. By accessing our website (www.buxtongan.com) or using our services, you agree to the terms outlined in this policy.

1. Privacy Statement

Buxton Gan Resort Hotel is committed to safeguarding your privacy. We collect and process your personal data in accordance with the Data Privacy Act of 2012 and other applicable laws. This policy outlines how we handle your personal information when you visit our website, book a stay, or interact with our services.

2. Collection of Personal Data

We may collect the following personal data when you interact with our website or services:

• Name, address, email, and contact details

• Payment information when making reservations

• Identification documents when required

• Preferences and feedback to enhance your experience

• Other information you voluntarily provide

3. Use and Processing of Personal Data

We use the collected data for the following purposes:

• To process bookings and reservations

• To improve our services and customer experience

• To send promotional offers and updates (with your consent)

• To comply with legal and regulatory requirements

• To address customer inquiries and complaints

4. Sharing of Personal Data

Buxton Gan Resort Hotel does not sell or rent your personal data. However, we may share your data with:

• Authorized hotel personnel for operational purposes

• Payment processing providers

• Government authorities if required by law

• Third-party service providers for marketing and customer support

5. Storage and Protection of Personal Data

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or loss. Personal data is retained only for as long as necessary to fulfill our obligations or comply with legal requirements.

6. Use of Cookies

Our website uses cookies to enhance user experience. Cookies help us analyze website traffic, personalize content, and improve services. You may choose to disable cookies in your browser settings, though some features may be affected.

7. Your Rights under the Data Privacy Act

You have the right to:

• Access and request a copy of your personal data

• Correct or update inaccurate data

• Withdraw consent for marketing communications

• Request deletion of your personal data under certain conditions

• File a complaint if you believe your rights have been violated

8. Changes to the Privacy Policy

Buxton Gan Resort Hotel may update this policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

9. Contacting Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:

Buxton Gan Resort Hotel
Sitio Campo, Brgy. Agpudlos, San Andres, Romblon 5504, Philippines
Email: buxtongan@gmail.com
Website: www.buxtongan.com

By using our website and services, you acknowledge that you have read and agreed to this Privacy Policy and our Terms and Conditions.

Terms and Conditions

1. Acceptance of Terms
   By accessing and using www.buxtongan.com, you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use immediately.

2. Reservations and Payments

• Reservations are subject to availability and confirmation.

• Payment policies, including cancellation and refund terms, are detailed on the booking page.

3. Guest Responsibilities

• Guests must provide accurate personal details.

• Any damage caused to property may be charged accordingly.

4. Limitation of Liability
   Buxton Gan Resort Hotel is not responsible for unforeseen circumstances, including but not limited to force majeure events.

5. Governing Law
   These Terms are governed by the laws of the Republic of the Philippines.

For further details, contact us at buxtongan@gmail.com.